What does our client say?
Hear directly from Isabella Bowen, owner of Ring A Bell Services, on how she revolutionised her NDIS business's payroll system with our payroll solutions. By mastering the complexities of the SCHADS Award, she enhanced operational efficiency and achieved significant cost savings. This enabled her to provide better support for individuals with disabilities.
Company Overview
Ring A Bell Services is an NDIS-registered company providing quality disability support services to participants across NSW's Hunter and Newcastle regions. The company focuses on enhancing the lives of individuals with disabilities through personalised support, including short-term accommodation that covers essentials such as meals, activities, and travel.
Ring A Bell Services also facilitates social and community participation by enabling clients to engage in social activities and manage daily tasks safely. It assists in overcoming work-related challenges due to disabilities and offers life skills training for greater independence.
Furthermore, it ensures clients live in safe, clean environments and provides comprehensive personal care services. Ring A Bell Services is committed to delivering respectful and holistic support by empowering NDIS participants to achieve the best quality of life possible.
Payroll challenges our client initially faced
Isabella Bowen, who runs Ring A Bell Services, faced significant payroll challenges. The complexity of the SCHADS Award, which governs employment conditions in the social and community services sector, significantly complicated her payroll management. Ensuring accuracy and consistency in payroll became a struggle due to the detailed and specific requirements mandated by the award.
Furthermore, a high turnover rate among payroll staff frequently interrupted operations. Each new team member needed extensive training to handle the award's detailed requirements, consuming significant resources and affecting operational efficiency. These ongoing challenges not only complicated the payroll process but also increased the risk of legal non-compliance, clearly indicating the necessity for a more effective payroll management solution.
How did Ring A Bell Services achieve payroll efficiency with CleanSlate?
At CleanSlate, we offered Isabella a complete solution to her payroll challenges. Our professional team, with extensive knowledge of the SCHADS Award and its complexities, provided ongoing support and guidance for Ring A Bell Services' payroll process.
We ensured accuracy and consistency in payroll management by implementing our advanced software, which automates the complex calculations mandated by the SCHADS Award. This saved time and resources and eliminated human errors that can lead to costly legal non-compliance issues.
Key benefits of our solution
Reduced Errors
Increased Savings
Award Compliance
Streamlined Process
Improved payroll management outcomes
After partnering with CleanSlate, our client, Isabella, feels reassured about the accuracy and compliance of her company's payroll. The challenges posed by the complexities of the SCHADS Award and frequent turnover among payroll staff used to disrupt her operations significantly. With CleanSlate's streamlined payroll processes, Isabella no longer worries about these issues.
The expertise of our team ensures that payroll is accurate and consistent, fully aligning with the strict requirements of the award. This precision has drastically reduced the need for extensive training for new staff members, lowering costs and minimising operational disruptions.
Isabella can now dedicate more time and resources to expanding her services and enhancing the support provided to NDIS participants. The reliable and compliant payroll solutions offered by CleanSlate give her the confidence to focus on her core mission of improving the lives of individuals with disabilities.
